Exchanging goods with Babici®
We understand that sometimes customers choose the wrong size, that’s why we have a no problems attitude about exchanging goods with Babici®. We do ask for a little help in making sure we all get it right up front.
1. Please refer to the size chart for correct sizes.
2. If you are unsure, please drop us a line at firstname.lastname@example.org before purchasing.
3. If you decide to exchange your purchase, we can only take it back if it has not been worn or laundered. Due to health reasons, garments that have been laundered can not be exchanged.
4. Exchanges can only be accepted within 14 days of purchase. Not all products and sizes are always in stock.
5. All swing tags must remain in tact and be kept in original condition and attached to the garments.
6. Babici® accepts full responsibility for defects of products prior to usage and will exchange or provide a store credit for purchase amount following Babici's inspection and determination of the defect in question.
7. Wear and tear is not considered a manufacturing defect.
8. Return shipping for exchanges is at purchasers expense. Simply include a self-addressed postbag within your return.
9. Exchange address returns to: Babici Sydney. PO Box 97 Mortdale NSW 2223 Australia.
10. Exchanges not containing a return post bag will be charged at mailing rate.
11. Returns for refunds will incur the shipping fee if Free shipping was offered on the order.
12. Change of mind will only incur a store credit. No refunds will be issued.
13. Detection of body odor, hair or washing detergents will be void of any exchanges or credits and will be shipped back to the customer at their expense.
Pretty simple, but please do drop us a line at email@example.com if you are unsure at any time.
Thanks again, Babici®.